![]() The Hotel Collection Program: The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Benefits, participating properties, and availability and amenities at those properties are subject to change. ![]() Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits must be used during the stay booked. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). Benefits are applied per room, per stay (with a three-room limit per stay). If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. The type and value of the daily breakfast (for two) varies by property breakfast will be valued at a minimum of US$60 per room per day. Advance reservations are recommended for certain experience credits. The type of experience credit varies by property the experience credit will be applied to eligible charges up to the amount of the experience credit. Noon check-in and room upgrade are subject to availability and are provided at check-in certain room categories are not eligible for upgrade. The average total value of the program benefits is based on prior-year bookings for stays of two nights the actual value varies. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express ® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Consumer, Business, and Corporate Platinum Card ® Members and Centurion ® Members (Delta SkyMiles ® Platinum Card Members are not eligible). Very convenient for dining and the occasional run up to the general store.Fine Hotels + Resorts Program: Fine Hotels + Resorts ® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Loved the private transpiration within the Kapalua resort. Very helpful, always addressing us by name. ![]() In room dining food and service excellent. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Towels poolside were the only thing I found lacking, stained and small. Loungers around the pool were outstanding. Very private with lots of hidden lagoons. The pool is the most amazing pool we've ever seen. Coffee was very good provided in the room with a very nice carafe style coffee maker. We could have cooked complex meals and would have had everything we needed. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. ![]() The 2 bedroom ocean-view villa was exceptional. Our new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. ![]()
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